Business Analysis Training

We offer a wide variety of services to help businesses of all stages achieve extraordinary results.

Desai’s training offering for Business Analysis is offered in both one- and three-day forms. Both cover the same topics – the three-day form dives deeply into case studies. The general course outline for both is as follows:

• Business Analysis Basics

• Business Documentation

• Stakeholder Management

• Requirements Analysis

• Visual Modeling
  • System Context Diagram
  • Process Mapping
  • Data-Flow Diagram
  • Use-Case Diagram
  • Entity-Relationship Diagram

• Putting the Pieces Together
  • Requirements
  • Use Cases
  • Test Cases
  • Coverage
  • Traceability

• Soft Skills
  • Interviewing
  • Problem-Solving and Decision-Making
  • Communication and Facilitation
  • Negotiation and Conflict Management
  • Time and Meeting Management
  • Written and Group Presentations